ERP Initiatives

Expand the use of the OMNI system to optimize organizational performance and best serve other business units and areas within the University.

Key Focus Areas

Provide accurate, timely, and convenient access to OMNI information. Collaborate with internal stakeholders to enhance decision-making. Implement new services based upon value-added and customer needs. Eliminate duplicate processes between campuses and the OMNI system. Leverage existing and emerging technologies to improve OMNI-supported administrative functions (SACS). Increase knowledge and customer convenience through training and expanded web-based services.

Expected Outcome

Enhanced system capabilities and improved operational efficiencies based on value-added and customer needs, as evidenced by better system accessibility, process improvements, new service offerings, more integrated business information with less functionality gaps, improved communications, and updated support services.

Create an organization recognized for its effectiveness in supporting and facilitating requirements of the University.

Key Focus Areas

Effectively manage project priorities. Evaluate current business operations to determine efficiencies and mode of operation (SACS). Improve effectiveness of ERP business equipment and tools (SACS). Enhance documentation of internal ERP business processes (SACS). Retain a skilled workforce.

Expected Outcome

A high-performing organization recognized for its effectiveness in supporting the University community, as evidenced by process improvements, employee performance effectiveness, and overall customer satisfaction

Provide for critical business continuity during possible campus disasters or disruptions.

Key Focus Areas

Build and maintain a remote data recovery site and equipment. Develop plans for access and use of a remote site. Establish alternative business processes during service disruption Perform periodic testing of the plan and equipment

Expected Outcome

Minimized business risk associated with service interruption, as evidenced by acquisition of remote data recovery site, successful testing results, and continuing maintenance of a disaster recovery plan.